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Some common destinations at itelinc.com are:

• Instructions on sending carpet, vinyl, wood, laminate, stone, tile, and siding samples to ITEL for testing
• Order ITEL forms and shipping supplies
• Contact ITEL Customer Service with a question
• An overview of ITEL’s testing service, and how we test flooring and siding
• Homeowner’s page for sending flooring and siding samples to ITEL
• The itelinc.com site map

You can contact our Customer Service Team online, via e-mail, or at 800-890-ITEL (4835). Customer Service is available Monday through Friday, 8:00 AM to 5:30 PM Eastern Time.